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HP

HP 3 year 4 hour Onsite 13x5 Hardware Support for Desktops (CP-DT(HP730E))

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SKU:
HP730E
UPC:
0050616003988
MPN:
HP730E
Availability:
M:Back to base S:Back to base P:Back to base
Width:
1.00 (cm)
Height:
1.00 (cm)
Depth:
1.00 (cm)
  • HP-3-year-4-hour-Onsite-13x5-Hardware-Support-for-Desktops-(CP-DT(HP730E))-HP730E-Rosman-Australia-1
  • HP-3-year-4-hour-Onsite-13x5-Hardware-Support-for-Desktops-(CP-DT(HP730E))-HP730E-Rosman-Australia-2
  • HP-3-year-4-hour-Onsite-13x5-Hardware-Support-for-Desktops-(CP-DT(HP730E))-HP730E-Rosman-Australia-3
$207.90



Description

When you operate on an extended schedule, you can’t wait for your device to be repaired next week – or even the next day. You need quick access to remote technical assistance — and if required, 4-Hour Onsite Service [1]. This service is available 13 hours per day during extended local business hours, and the standard local work week, excluding HP holidays.

Benefits

Get back to work quickly: 4-Hour Onsite Hardware Support provides remote assistance and 4-hour onsite response [1] for your covered hardware, helping you to improve product uptime.

Troubleshoot remotely: HP will work during the coverage window to isolate the hardware incident and remotely troubleshoot, remedy, and resolve the incident.

Get fast onsite service: For hardware incidents that cannot be resolved remotely, an HP authorized representative will provide 4-hour onsite response technical support [1] on covered hardware products to return them to operating condition.

Features

Remote problem diagnosis and support
4-hour onsite response
Replacement parts and materials included
Firmware updates for selected products
Escalation management
Access to electronic support information and services
Service available 13 hours a day - 5 days a week

[1] Service levels and response times for HP Care Packs may vary depending on your geographic location. Service starts on date of hardware purchase. Restrictions and limitations apply. HP services are governed by the applicable HP terms and conditions of service provided or indicated to Customer at the time of purchase. Customer may have additional statutory rights according to applicable local laws, and such rights are not in any way affected by the HP terms and conditions of service or the HP Limited Warranty provided with your HP Product.
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Additional Information

Compatible Products:
Selected HP Business Desktops and HP MP9 Digital Signage Player
Service Level:
4 hour Onsite (13 hours/day, standard work week)
Support Type:
Warranty Upgrade
Upgrade Type:
Onsite Hardware Support
Warranty Duration:
3 Years
Title:
CP-DT(HP730E)
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